About
Heidi Health is an AI clinical scribe with a hardware play. The core product is the same as most AI scribes, transcribing consultations and generating structured notes, but Heidi has expanded into a 21-gram wearable microphone called Remote that lets clinicians capture documentation in noisy or mobile settings like wards, theatres, and rural clinics. Founded in Melbourne in 2019 by Dr Thomas Kelly. The product has grown well beyond Australia and now serves hospital systems and clinicians across the UK and US, but the company remains Melbourne-headquartered and Australian-owned. KLAS Research, an independent healthcare IT review body, reported 100 percent of surveyed customers said they would purchase Heidi again. Listed customer organisations include MaineGeneral Health and the Jean Bishop Frailty Centre. The healthcare AI scribe category is one of the most competitive in Australian AI right now, with Lyrebird Health a close peer. Heidi has gone deeper into the surrounding clinical workflow (evidence lookup, follow-up communications) rather than only the documentation step.