DeskAli
CRM for Australian tradies with an AI phone assistant that answers missed calls.
Visit website →What does DeskAli do?
DeskAli is a CRM for Australian service businesses where the phone is the shopfront: tradies, cleaners, transport operators, clinics. It covers customers, jobs, a calendar, branded quotes carrying the business's own logo, ABN and licence number, invoices, and card payments through Stripe into the business's own account. The plan fee is the only charge; there is no commission on invoice amounts. The AI part is Ali, an optional phone assistant that answers calls forwarded to DeskAli. Several design choices are unusual enough to be worth naming. Ali states that she is an AI in her first sentence on every call, with no setting to switch that off, and discloses recording when recording is on. She quotes only from the business's own rate card rather than generating a number. Address capture is built around Australian place names, with operators correcting real calls to teach her local suburbs and landmarks, and that place-name vocabulary is the only thing shared between businesses. Talk minutes are a published monthly allowance. When it runs out Ali stops until the plan is upgraded or the month resets, which is a deliberate rejection of the unlimited-minutes claim common in this category. Operated by Brazaustra Pty Ltd (ABN 45 647 949 488), trading as DeskAli, with the entity and ABN published in the site footer. The founders run a Brisbane chauffeur business and say Ali answers its phones daily. The phone assistant is the AI in the product, and there is a public trial line, so a buyer can ring Ali before signing up. Worth knowing before you evaluate it: plans are priced in US dollars, from US$49.99 a month, despite the Australian market focus.
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DeskAli FAQ
- What is DeskAli?
- DeskAli is an Australian AI company. CRM for Australian tradies with an AI phone assistant that answers missed calls.
- Where is DeskAli based?
- DeskAli is based in Brisbane, QLD, Australia.
- Is DeskAli an Australian company?
- Yes. DeskAli is Australian-owned. Its ABN (45 647 949 488) has been checked against the Australian Business Register by an AI Registry editor.
- What is DeskAli's registered company name?
- DeskAli is registered as BRAZAUSTRA PTY LTD, ABN 45 647 949 488, with its ABN active since 17 February 2021. Source: the Australian Business Register.